Frequently Asked Questions
Got questions? We’ve got answers. Explore the most common questions about our storage units, services, pricing, and more.
What People Frequently Asked?
We’ve gathered the most common questions people ask about our Eden storage services — from unit sizes and pricing to access hours and security. Find clear answers fast.
1. What size storage unit do I need?
We offer a variety of unit sizes to fit everything from a few boxes to an entire home’s contents. Check our size guide or contact us for personalized help.
2. Are stored items insured?
No — the facility does not insured any stored items. You are solely responsible for all items stored and any loss or damage that may occur. We require and highly recommend obtaining your own insurance for added protection.
3. Can I access my unit anytime?
Our customers enjoy convenient access hours, typically from early morning to late evening. Please check your location’s exact access times.
4. How long can I rent a unit for?
We offer flexible rental terms—monthly or long-term. You’re never locked into a long contract and can rent for as long as you need.
5. What can’t I store in my unit?
For safety reasons, we don’t allow hazardous materials, perishable food, live animals, or illegal items. Feel free to ask us if you’re unsure about a specific item.